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Customer Support Supervisor Job
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| Employer Name: CustomerServiceCrossing |
SpiderID: 2286247 |
| Location: El Paso, Texas |
Date Posted: 6/16/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
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Job Description:
Oversee the performance, development and motivation of 40+ associates.2. Complete and present coaching documentation on various performance categories to include but not limited to attendance, call evaluations, sales requirements, non productive time, 90-day and yearly performance reviews. 3. Maintain payroll accuracy. 4. Drive team participation in site and third party sales initiatives via contests, drawings and other promotional activities. 5. Complete special projects as assigned.6. Complete miscellaneous administrative duties to include but not limited to filing, memo and flyer distribution, prize organization, solicitation for over time or early departure, attend meetings, etc. MINIMUM QUALIFICATIONS: High School Diploma or equivalent required, college degree strongly desired Two years of supervisory experience in Customer Service / Sales environment required; call center or retail experience preferred. Excellent written and verbal English communication skills; detail and multitask oriented working knowledge of Microsoft Office and Lotus Notes Experience with capital expenditures and ROI's a plus
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: CustomerServiceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.customerservicecrossing.com
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