Call Center Supervisor Job

Employer Name: CustomerServiceCrossing	SpiderID: 2286182
Location: Wallingford, Connecticut	Date Posted: 6/16/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Provide support to call center operations to assure customers deliveries are on time, accurate and sales are within established budget levels.- Identify and develop the needs of the call center team in terms of skills and knowledge to better enhance customer service levels.- Monitor performance against operational service levels assessing implications on cost effectiveness, productivity and customer service.What does it take to be a successful Call Center Supervisor? Here are a few of the key points we feel make an excellent supervisor:- Lead by example! Show...Dont tell!- Be Happy! A smile is addictive! - Positive encouragement! -

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com