Customer Relationship Management Job

Employer Name: InformationTechnologyCrossing	SpiderID: 2284864
Location: Secaucus, New Jersey	Date Posted: 6/15/2008
Wage:	Category: Information Technology
Job Code: 5462352

Job Description:

The Assistant Director, Customer Relationship Management is responsible for Global customer coordination. Maintain strong relationships with customers, and with product, project, and service managers. Monitor customer satisfaction. Direct the delivery of a series of related projects designed to accomplish a specific program or service by interacting and coordinating the planning process with product, project, and/or service managers who are assigned to deliver program-related products and projects. This individual will also direct the development and maintenance of project plans, evaluating and reporting on project progress and recommending process improvements when necessary. Responsibilities Understands customers’ businesses and advises customers on the technology products and services that apply to their needs. Understands the IT organization and its business—i.e. processes, products and services—and is able to explain it to our customers so they understand IT plans, offerings, and capabilities. Listens to our customers, understanding their needs, recognizing opportunities to proactively assist them, and responds as appropriate. Continuously evaluates our processes from the customers’

For more information, please click here to visit us at InformationTechnologyCrossing

For further information, please visit us online at http://www.informationtechnologycrossing.com

Sign Up Now

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: InformationTechnologyCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.informationtechnologycrossing.com