|
|
|
|
Customer Service Manager Job
|
| Employer Name: BankingandFinanceCrossing |
SpiderID: 2282472 |
| Location: Los Angeles, California |
Date Posted: 6/14/2008 |
| Wage: |
Category: Banking/Mortgage |
| Job Code: 5458166 |
|
Job Description:
The CSM must perform complex customer service duties and ensure a high level of efficiency. This position requires the ability to understand, communicate, and work to achieve the mission of the Bank.Position Accountabilities - Works with the Branch Manager to foster superior customer service. Participates in selling Bank products and expanding customer relationships.- Manages branch operations employees (e.g., selection, training, performance review, work allocation). Oversees and administers branch personnel issues for direct reports.- Develops methods to streamline daily functions and improve branch productivity.- Works with branch management to establish and achieve challenging sales/service goals for all areas of the branch.- Balances operational controls and customer service in order to minimize risk to the Bank.- Performs self-audits as scheduled and submits results in a timely fashion.- Supports the achievement of branch sales goals (e.g., coaching/motivating assigned staff in the sales/service of retail banking products, selling/cross-selling bank products, organizing/participating in branch campaign activities).- Conducts ongoing customer service, security, and technical training in the branch.- Performs all technical functions accurately and in a timely manner to remain in compliance with regulatory standards.-
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
Sign Up Now
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
|
|
|
| City: Pasadena |
|
| State: California |
|
| Zip: |
|
Web Site: http://www.bankingandfinancecrossing.com
|
|
|
|
|
|
|