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Part Time Transportation Services Customer Care Representative Job
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| Employer Name: PITT OHIO EXPRESS |
SpiderID: 2269563 |
| Location: Pittsburgh, Pennsylvania |
Date Posted: 6/10/2008 |
| Wage: |
Category: Clerical/General Office |
| Job Code: POE1449 |
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Job Description:
PITT OHIO EXPRESS, a high service, highly profitable Mid-Atlantic LTL carrier, is seeking a Part Time Transportation Services Customer Care Representative at our corporate headquarters in the Strip District area of Pittsburgh, PA.
Leading-edge technology and world-class customer service contribute to the continued success of our organization. This position offers an energetic individual the opportunity to work in a dynamic company that offers a competitive salary, excellent benefits package and free parking.
The Transportation Services Customer Care Representative will provide a high level of customer care and administrative support to our Interline division including Interline accounts payable and receivable
Responsibilities include:
• Provide Customer Care / Support related to Interline and Transportation Services.
• Provide clerical and administrative support to business segments listed above. These would include but are not limited to: Partner Payables and Receivables & Shipment life cycle completion related to insuring that all required status, document, and data updates are fulfilled.
• Manage the phone, fax and other communication traffic in support of an efficient environment in the Transportation Services Department.
• Create, adjust, and maintain communication tools, both manual and electronic, which promote ease of interaction between Transportation Services, terminal personnel and customer base in support of an efficient and seamless environment for internal and external customer.
• Maintain current and historical data, electronically and manually.
• Cross train with functions inside of Transportation Services department
To be considered for employment, please apply online at www.pittohio.com
PITT OHIO EXPRESS values diversity. Women and minorites are encouraged to apply.
EOE M/F/D/V
Our people are driven to make the difference!
Job Requirements:
• Command of English language to communicate effectively with internal and external customers
• Previous transportation experience a plus
• Must possess excellent interpersonal, verbal and written communications skills.
• Must be proficient in using MS Office, Internet, and Internal databases/cubes.
• Must possess excellent pro-active phone voice
• Ability to set and accomplish goals by working independently
• Must possess excellent customer service skills and positively manage customer concerns
• Must possess excellent follow-up and organizational skills
• Reasonable math/statistical/numerical/reporting/presentation skills
• Must be able to work well in a team environment and energetically share ideas and participate in daily Operations functions
• Problem solving, negotiation, and time management skills are essential
Job Criteria:
Start Date:
Position Type: Part-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Company Profile:
PITT OHIO EXPRESS is a $260 million, high service, highly profitable LTL carrier headquartered in the Strip District area of Pittsburgh, PA. With over 22 locations through the Mid-Atlantic area.
We offer a competitive salary, excellent benefits package, 401(k), profit sharing, free parking, and more!
PITT OHIO EXPRESS values diversity. Women and minorities are encouraged to join our team! To find out more about PITT OHIO EXPRESS and other opportunities, please visit our website at www.pittohio.com.
Contact Information:
| Contact Name: Apply through Company Website |
Company Type: Employer |
| Company: PITT OHIO EXPRESS |
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| City: Pittsburgh |
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| State: Pennsylvania |
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| Zip: 15222 |
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Web Site: http://works.pittohio.com/mypittohio/
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