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Financial Center Manager Job
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| Employer Name: Vanara |
SpiderID: 2265273 |
| Location: Columbia, South Carolina |
Date Posted: 6/8/2008 |
| Wage: |
Category: Finance/Investment |
| Job Code: DPQJ4507 |
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Job Description:
 A Fortune 500 company seeks a Financial Center Manager preferably with 1-2 years of experience directly supervising a team of at least 5 or more people in a retail environment. The candidate will be responsible for leading the financial center employees. Develops specific strategies and monitors progress to meet and exceed goals and objectives. Coaches and teaches financial center to deliver exceptional service to customers and effective in their role. Directly manages all HR processes for all direct reports and oversees HR processes for teller team appraisals, disciplinary actions, individual development plan, career development training, and interviews. Functions as the focal point of contact for customers by greeting, assessing needs, directing to appropriate financial center personnel and performing service transactions where appropriate. Performs and or delegates service transactions for financial center to include check reorders, name address changes, safe deposit box access, account maintenance and adhere to customer service protocols. Oversees daily financial center staffing to enhance customer service levels. Serve as empowered decision maker and escalation point for all service and operational issues. Ensure financial center team knows and focuses on high value customers to improve their overall banking experience and retain and grow their business. Works with all financial center employees to share team results, to determine areas for improvement and to develop action plans and tactics. The preferred candidate should have B.S. or B.A, high school diploma or equivalent required. Customer service experience required, related banking experience preferred. Experience leading a team to achieve sales goals in the retail industry preferred. Experience with coaching and developing members of a team in the retail industry preferred. Demonstrated experience with making personnel decisions preferred (hiring, discipline, terminations).
For further information, please visit us online at http://www.vanara.com
Please send your resume to Law Firm Staff at jobs@vanara.com
Apply Now
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Carleen Trapp |
Company Type: Recruiter |
| Company: Vanara |
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| City: Ephraim |
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| State: Utah |
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| Zip: |
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Web Site: http://www.vanara.com
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