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Customer Assistance Account Manager Job
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| Employer Name: BankingandFinanceCrossing |
SpiderID: 2264605 |
| Location: Fort Lauderdale, Florida |
Date Posted: 6/8/2008 |
| Wage: |
Category: Architecture/Interior Design |
| Job Code: 5312334 |
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Job Description:
The Customer Assistance Account Manager will contact customers who are already behind on their payments, or customers who are showing high risk behaviors in order to educate them on their account terms, secure payment and determine the reason for their delinquency on their account. The Account Manager will work with customers that are extremely behind on their payments to negotiate full balance repayment or settlement plans. You will work on an established list of accounts on an automated collections system and/or autodialing system. You are expected to delight the customer by developing their current financial situation showing compassion and offering solutions. Successful candidates exhibit the ability to work multiple schedules, have a strong work ethic and thrive in a dynamic work environment. Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 38 million consumer and small business relationships with more than 5,800 retail banking offices, more than 16,700 ATMs and award-winning online banking with more than 14 million active users.
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.bankingandfinancecrossing.com
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