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Teller Operations Specialist Job
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| Employer Name: BankingandFinanceCrossing |
SpiderID: 2264600 |
| Location: Carlsbad, California |
Date Posted: 6/8/2008 |
| Wage: |
Category: Architecture/Interior Design |
| Job Code: 5312279 |
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Job Description:
DescriptionTeller Operations Specialist are primarily responsible for driving day-to-day operational excellence, ensuring compliance requirements are met, managing the banking center's non credit losses and coaching teller associates to high performance levels. Report into the assistant manager. Coach and train the teller team to process transactions accurately, efficiently, and in accordance with established policies and procedures. Assist both teller associates by using in-depth policy and procedure knowledge to handle more complex transactions and issues. Ensure day-to-day operational excellence in the banking center and maintain the highest level of customer service standards. Ensure banking center compliance with federal regulations including, but not limited to,Provide input to Assistant Banking Center Manager on teller recruiting and performance. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.Responsibilities:- Work closely with the AM to continually improve banking center performance by driving overall day-to-day operational excellence (including compliance requirements) and enhancing associate proficiency - Delight customers and exceed satisfaction goals- Create workforce stability by cultivating an engaged, spirited and well-coached team- Provide tellers with subject matter expertise on complex transactions and issues- Train and coach tellers on key accountabilities and tasks- Identify customer needs and refer the appropriate products and services- Process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures Requirements: Required Skills: Minimum of six months cash handling experience, customer service experience, as well as a minimum of six months leadership experience within the past three years;
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.bankingandfinancecrossing.com
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