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Teller Operations Specialist Job
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| Employer Name: BankingandFinanceCrossing |
SpiderID: 2264596 |
| Location: Newark, New Jersey |
Date Posted: 6/8/2008 |
| Wage: |
Category: Architecture/Interior Design |
| Job Code: 5312226 |
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Job Description:
Provide input to Assistant Banking Center Manager on teller recruiting and performance. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.Responsibilities:- Work closely with the AM to continually improve banking center performance by driving overall day-to-day operational excellence (including compliance requirements) and enhancing associate proficiency - Delight customers and exceed satisfaction goals- Create workforce stability by cultivating an engaged, spirited and well-coached team- Provide tellers with subject matter expertise on complex transactions and issues- Train and coach tellers on key accountabilities and tasks- Identify customer needs and refer the appropriate products and services- Process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures Requirements: Required Skills: Minimum of six months cash handling experience, customer service experience, as well as a minimum of six months leadership experience within the past three years; Must be able to respond to inquiries or complaints from customers, answer inquiries and provide information to customers, perform written and verbal communications, and use a 10-key adding machine or keyboard; Must also be able to mentor and coach, as well as train, direct and motivate staff, and plan and direct daily operations. Desired Skills: Previous cross-sales/referral experience and ability to identify clients financial goals and objectives; Previous banking/financial services/teller experience as well as work in customer relations/sales field;
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.bankingandfinancecrossing.com
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