Front Desk Agent Job

Employer Name: Quality Inn	SpiderID: 2231796
Location: East Haven, Connecticut	Date Posted: 5/21/2008
Wage: $9.00 per Hour	Category: Hotel/Motel/Hospitality/Tourism
Job Code:
Number Of Openings: 2

Job Description:
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Must be able to perform all clerical and mechanical operations of receiving reservation information, recording it, and processing the forms and information so that rooms will be properly reserved and accurate records kept for forecasting purposes.

Job Requirements:
Typing, ansewring phone and cumstomer service skills a must.

Job Criteria:
Start Date: 06/01/08
Position Type: Part-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation

Job Benefits:
Paid Holidays, Vacations, and Sick Leave, Regular Employee Outings

Company Profile:
Mid-scale Hotel.

Contact Information:

Contact Name: Tom Falco	Company Type: Employer
Company: Quality Inn

City: East Haven
State: Connecticut
Zip: 06512