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AT&T Dispatcher - Dallas, TX Job
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| Employer Name: AT&T |
SpiderID: 2222954 |
| Location: Dallas, Texas |
Date Posted: 5/13/2008 |
| Wage: $23,500 |
Category: Clerical/General Office |
| Job Code: 0706003 |
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| Number Of Openings: 8 |
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Job Description:
Our Dispatchers have extensive customer contact while using various systems to communicate with field technicians from our high paced call centers.
What you’ll do as an AT&T Dispatcher:
Receive, screen, update and dispatch installation and repair work orders for the new U-verse product line
Contact customers to secure access information and to confirm the status of their work orders
Process work to meet service commitments with specific deadlines
Job Requirements:
In addition to STRONG verbal communication skills, our Dispatchers must have:
Customer service and basic computer skills
The ability to work day, evening, night, weekend and /or holiday shifts
Qualification on pre-employment screening:
BCST - Basic Computer Skills Test
CSA-SRV - Customer Service Assessment - Core Service
KEYSK - Keyboarding Skills
TAB - Telephone Ability Battery
Job Criteria:
Start Date: 7/7/08
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: None
Vacation Time: 2 weeks / year
Job Benefits:
Health/Dental Benefits, Other Benefits
Company Profile:
The largest communications company in the United States. And the world. We are the industry leaders in providing wireless service, high speed internet access, local and long distance voice, and directory publishing and advertising services across the US. We are also developing our business to include next-generation television services with our new AT&T U-Verse TM TV.
Contact Information:
| Contact Name: Terri Barrenechea |
Company Type: Employer |
| Company: AT&T |
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| City: Miami |
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| State: Florida |
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| Zip: 33126 |
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Web Site: http://www.att.jobs
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