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Customer Service Representative Job
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| Employer Name: Danaher Sensors and Controls |
SpiderID: 2211982 |
| Location: Gurnee, Illinois |
Date Posted: 5/2/2008 |
| Wage: |
Category: Manufacturing |
| Job Code: |
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| Number Of Openings: 2 |
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Job Description:
Provide excellent support and service to both external and internal customers. Act as liaison between customers and other departments to ship orders in a timely manner and resolve customer disputes. Conduct business at all times with the highest standards of personal, professional and ethical conduct
KEY RESPONSIBILITIES:
Handle all customer communications via phone, fax, mail and e-mail
Prepare, audit, enter and maintain customer orders.
Work directly with buyers and cell leaders to facilitate customer orders
Perform specific tasks and special projects assigned by supervisor
Serve as backup to co-workers as required
Work directly with outside sales force to fulfill customer demands
Handle customer invoicing disputes
Maintain customer and pricing data base
Job Requirements:
POSITION QUALIFICATIONS:
Bachelors Degree preferred.
3 + years customer service experience, preferably in manufacturing environment.
General knowledge of company policies and products
Manage multiple tasks on a daily basis
Ability to prioritize customers needs
Work under minimal supervision
Strong computer/data entry skills
Outstanding communication skills
Team player
Previous experience working with an outside sales force
Basic knowledge of excel and Microsoft word
Knowledge of Mapics and JD Edwards a plus
Bilingual a plus
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel: None
Vacation Time:
Company Profile:
Recognized as one of Fortune Magazines Most Admired Companies (and #1 in its category, Precision Equipment), The Danaher Corporation is a $12 billion publicly-traded company (NYSE: DHR) that designs, manufactures, and markets industrial and consumer products. The company focuses on the advantages of strong brand names, proprietary technology, and leading market positions.
The Company has grown faster than our competitors and we plan to keep exceeding industry growth rates through share gains, aggressive new product development, international expansion, and acquisitions.
Danaher obtains competitive advantage through excellence across multiple disciplines including; general management, manufacturing, marketing, engineering, finance, human resources and business development. Danaher focuses on innovation to drive breakthrough opportunities.
Contact Information:
| Contact Name: NA |
Company Type: Employer |
| Company: Danaher Sensors and Controls |
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| City: Gurnee |
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| State: Illinois |
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| Zip: 60031 |
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