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| Employer Name: Gila Corporation |
SpiderID: 2157315 |
| Location: Austin, Texas |
Date Posted: 3/12/2008 |
| Wage: DOE |
Category: Collections |
| Job Code: |
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Job Description:
• Establishes contact with customers for the purpose of collecting delinquent funds and bringing to final closure past due amounts while keeping strict adherence to all FDCPA, FCRA, TCPA, HIPPA regulations.
• Reviews alternatives for payment with customers.
• Monitors payment status of accounts.
• Ensures all legal and company efforts have been taken to collect accounts.
• Maintains proper documentation of discussions with customers and enters information into computer.
• Maintains or exceeds pre-established goals relating to the collection of past-due accounts.
• Performs other related duties as assigned by supervisor.
Job Requirements:
Skills and Required Knowledge:
• Typing a minimum of 25 words per minute.
• Data Input Skills of a minimum of 3,000 Alpha and Numeric.
• Ability to learn and apply Fair Debt Collection Practices Act.
• Ability to learn and have a comprehensive knowledge of collection steps.
• Ability to learn and have a comprehensive knowledge of using a Predictive Dialer.
• Neatness and attention to detail.
• Ability to communicate clearly and effectively.
• Ability to improve questioning and listening skills.
• Ability to work independently.
• Patience and tact in working with customers, sometimes in stressful situations.
• Promptness and accountability.
• Ability to sit for extended periods of time.
• Must have dependable transportation necessary to meet the job requirements.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: Less Than 2 weeks / year
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance
Contact Information:
| Contact Name: Alfred Minder |
Company Type: Employer |
| Company: Gila Corporation |
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| City: Austin |
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| State: Texas |
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| Zip: 78752 |
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Web Site: http://www.gilacorp.com/
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