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| Employer Name: |
SpiderID: 2139251 |
| Location: Houston, Texas |
Date Posted: 2/7/2008 |
| Wage: |
Category: Collections |
| Job Code: CM2008 |
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| Number Of Openings: 1 |
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Job Description:
A leader in the credit and collections industry is currently seeking experienced Managers to join our team. The managers are responsible for the supervision of the Collections Representatives on his/her team. They are to supervise, train and develop representatives to ensure that they consistently meet their individual collection forecast and perform collections while adhering to FDCPA and company guidelines.
Duties and Responsibilities:
- Coach individual performance and provide feedback to a team of collectors with the intent of driving results.
- Provide leadership, guidance and motivation to a team.
- Conduct collector interviews
- Implement effective collection strategies
- Assure accurate and timely response to all customer inquiries.
- Analyze data to understand trends/ opportunities and implement actions for improvement.
- Ensure that collection procedures are carried out according to established policies and legal requirements.
- Ensures area is adequately staffed on a day-to-day basis.
Job Requirements:
Minimum Qualifications/Experience:
- Proven leadership, people management, communication, and analytical skills
- Computer Skills
- Detail oriented
- 5 + years collections experience
- 3 + years collections management experience
- Ability to work and communicate effectively with all levels within the organization
- Bachelors degree strongly desired
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Bachelors
Overnight Travel:
Vacation Time: 2 weeks / year
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Regular Employee Outings
Contact Information:
| Contact Name: Human Resources |
Company Type: |
| Company: |
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| City: Houston |
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| State: Texas |
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| Zip: 77084 |
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